General terms and conditions

General information
The company Skischule Damüls OG (hereinafter: ‘Skischule Damüls’) provides its services exclusively on the basis of the following General Terms and Conditions (GTC). These apply to all legal relationships between the Damüls Ski School and those persons who utilise the services of the Damüls Ski School (hereinafter: ‘Customer’), even if no express reference is made to them. The business purpose of the Damüls Ski School is the operation of a snow sports school (ski school). This includes, in particular, services such as the provision of instruction in the skills and knowledge of skiing (without guaranteeing a specific training success) as well as guiding and accompanying skiing.

The version valid at the time of the conclusion of the contract is decisive. Deviations from these and other supplementary agreements with the customer are only effective if they have been confirmed in writing by Damüls Ski School. Any terms and conditions of the customer, even if known, are not accepted, unless otherwise expressly agreed in writing in individual cases. Damüls Ski School expressly objects to the customer's GTC. No further objection to the customer's GTC by Damüls Ski School is required.

Insofar as this contract refers to natural persons only in the masculine form, they refer to women and men in the same way.
The services advertised by Damüls Ski School do not constitute binding offers, but merely an invitation to the viewer to submit an offer to Damüls Ski School.

Contract partner
Ski school Damüls OG
FN 269910 b
Uga 60
6884 Damüls
Austria

E: info@skischule-damuels.at
T: +43 5510 295

Order and conclusion of contract
Damüls Ski School advertises its services both on its website, www.skischule-damuels.at , and on its business premises. The conclusion of a contract between Damüls Ski School and the customer is possible both electronically (booking via online shop and acceptance of contract by confirmation e-mail) and in the business premises of Damüls Ski School (conclusion of contract by handing over a ticket).

All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

Method of payment
The customer is offered the following payment options to pay for the services ordered via the online shop:
- Payment by credit card

The customer is offered the following payment options to pay for the requested services at the Lech Ski School business premises:
- Payment by credit card
- Payment by debit card
- Cash payment

Cancellation policy

• In case of injuries, the days not skied will be refunded on presentation of a medical report. Any parts of days will still be charged as a full day. 
• Private course: Cancellation the day before until 16.00 hrs free of charge, after that € 120,00 cancellation fee will be charged. 
• If you are unable to start the ski course booked with us in the online shop, we will charge you a deposit/processing fee of € 40,00 up to € 500,00 booking value and € 60,00 from € 500,00 booking value per cancellation.

Cancellation by the Damüls Ski School
If the weather conditions do not guarantee the performance of the booked service for safety reasons, Damüls Ski School has the option of postponing or cancelling the booked service. In the event of cancellation of the booked service, Damüls Ski School undertakes to refund the fee paid for the booked service to the customer within 14 days of the date of cancellation.

Accident insurance
The customer acknowledges that the practice of skiing is associated with numerous risks and that there is a possibility that the customer may get into difficulties in the mountains, particularly when travelling in open terrain. The customer further acknowledges that the rescue of persons in mountain distress, in particular by air and mountain rescue services, can lead to high costs. The Customer is advised to take out appropriate leisure insurance (in particular to cover rescue and air rescue costs), especially as Damüls Ski School is not liable for such rescue and air rescue costs, unless Damüls Ski School has caused these rescue and/or air rescue costs through intentional or grossly negligent behaviour on the part of Damüls Ski School, its legal representatives or its vicarious agents.

Group size and lesson times

If a group course is reduced to 2 people, the lesson time will be shortened: 

- 2 hours for two participants 
- 1 hour for one participant 

Lessons can be continued in the afternoon for an additional charge!

Multiple instructor changes are possible due to the flexible organisation.

Lift prices are not included in the ski school tickets.

Vouchers
Vouchers can be redeemed at the Damüls Ski School office. Pre-booking by e-mail, telephone or in person is essential. If the value of a voucher exceeds the value of the service used, the customer will be issued with a new voucher for the difference. This voucher can be redeemed for the remaining (residual) amount for a further use of services of the Damüls Ski School. A cash redemption of the (remaining) value is excluded in any case, i.e. also in the case of non-redemption. The original period of validity of the voucher is not affected by the issue of a new voucher for the difference, so that the original period of validity is not extended.

Warranty
The Damüls Ski School guarantees the customer that the booked service corresponds to the contract, but without guaranteeing the customer any success.

Liability
Damüls Ski School is not liable for damages - with the exception of personal injury - unless the damages are due to intentional or grossly negligent behaviour on the part of Damüls Ski School, its legal representatives or its vicarious agents, and the behaviour causing the damage does not relate to the liability obligations of Damüls Ski School arising from the contract concluded. This exclusion of liability does not apply to completely unforeseeable or atypical damage that the customer could not have expected.

In particular, the Damüls Ski School assumes no liability for damages that the customer inflicts on himself or other persons during the execution of the agreed service or that are inflicted on him by them.

The services provided by the Damüls Ski School take place exclusively outdoors, on ski pistes or in open terrain under sometimes difficult to very difficult conditions. Unfavourable weather conditions such as rain, snow or fog can make conditions even more difficult.

The customer must inform the Damüls Ski School truthfully and comprehensively about his abilities and experience in connection with snow sports. The Customer must also inform Damüls Ski School comprehensively about his physical abilities, in particular his state of health and any ailments.

The services provided by the Damüls Ski School can place high demands on the equipment as well as on the physical fitness and skiing technique of the customer at every skill level. Every customer is therefore requested to participate in the booked services only with properly maintained sports equipment and the usual prescribed safety equipment and to realistically assess their own ability.

The customer is advised that failure to wear a helmet in the event of injury may constitute contributory negligence on the part of the customer, which is why the customer is recommended to wear a helmet and other safety equipment recommended for the service booked (e.g. avalanche transceiver for off-piste skiing).